Customer Feedback
Average Rating
Nov 25, 2015
We love Pure Grooming. Mike always puts 100 % of himself into his work. Our dog looks Beautiful ever time. We recommended him because the service is not only personal but professional. Thanks Mike
(Shared on Facebook)
Nov 19, 2015
Once again Mike you did a great job.
Thank you.
Nov 4, 2015
Oct 31, 2015
Great experience! Asolutely loved that Mike came to my house as it is much less stress on my cat. Thank you for giving her a beautiful lion cut!!
Oct 26, 2015
You started on our girls at 12 weeks of age and the are now 6 years old. You have always done a great job. Plus you are Fantastic with our girls!! Richard and Carol!!
(Shared on Facebook)
Oct 26, 2015
Mike the girls were 12 weeks the first time you groomed them. They are now 6 years old and you are still doing them. You have alway done a GREAT job with them. So glad we found you, can't wait for your new place to open!!
(Shared on Facebook)
Sep 30, 2015
Kaloe always comes out prancing like Miss America! Thank you!
Sep 19, 2015
Again Mike keep doing your thing we love your work.
Sep 19, 2015
We love you MIKE...and our dogs love you more.
Sep 16, 2015
Another fabulous spa treatment for Serena. Now she's ready for her Pet Assisted Therapy visits. Mike consistently does a great grooming for Serena and that has not changed over the almost 5 years that Mike has groomed Serena. I continue to recommend Mike to my friends.
Sep 15, 2015
Michael is always wonderful with our dog and cat and treats them like his own. He is always very gentle and kind with our animals.
Sep 3, 2015
Mike is friendly, on time and does the best work. He took care of Spanky the first days we rescued him. He was so kind and gentle with Spanky. I completely recommend Mike and Pure Grooming, they are the best!!!!
(Shared on Facebook)
Sep 2, 2015
You are awesome!!! A true cat wisperer!!!
Aug 25, 2015
We relocated to the San Diego area but was nervous about finding a new groomer because of all the mixed reviews I had read around our area for other groomers. We normally would fit in an appointment when we were back in LA for a weekend, until Mike came to the rescue. Mike was willing and available to do a last minute nail clipping for my pup same day, literally with only a half hour notice.
We decided to try Mike again for a haircut. He was quick and gentle with my pup and not once did Monkey seem scared or fidgety, as he made sure to gain my pup's trust before starting and throughout the session by introducing any grooming tools to Monkey before using them on him. This has been by far Monkey's best haircut and I can't wait for future services for him.
I rarely give feedback and referrals but I completely recommend Mike's services.
Aug 19, 2015
Bear loves Mike
Aug 15, 2015
Great Job! Emmy looks beautiful!
Aug 14, 2015
Very friendly and professional. Michael is like a cat wisperer! Both cats seemed to almost enjoy their mani petty!
Aug 11, 2015
Here's the review I just posted on Yelp:
We have a cat with no fangs, no front claws (she was like that when we rescued her), but spits and hisses like a snake. She's full of vinegar and energy. Sadly, she has also been developing clumps in her long fur for the past two summers. Last summer we took her to a big-name chain to have her shaved. There are not very many groomers out there who are willing to work with cats, front claws and fangs or not. This big-name chain was all I could find.
Having nothing to compare their work with, after the deed was done, apart from the laughing fit I had when first seeing her so pitiful without that proud tortoiseshell fur, I figured they'd probably done the best job they could do with a cat. I know it took two of them to do it, I know they had her harnessed on the table, one held her still, the other one wielded the shaver. I didn't raise a fuss when I noticed there were two areas where they'd obviously gotten too close to the skin and nicked her in small areas, I didn't complain that the fur around her head, tail, and legs, which they'd left long (no clumps there) was very crookedly cropped. I paid the rate and even left a tip, thinking, Wow, they were able to shave a CAT. Brave things they are!
This year, when the same snarky hissy feline (we do love her, really) began developing clumps in her fur, this time we are in a different state (having moved back from Arizona a few months ago) and had to make at least 7 phone calls and put out an APB on Facebook to find a groomer who would work with cats. No one - and I repeat, NO ONE - is willing to work on cats when it comes to grooming.
As it happened, we actually met Mike Hellum of Pure Grooming at the DMV in Poway. I called his number, he answered, and when the loudspeaker announced "NOW SERVING NUMBER G112" we both realized we were in the same hell. So he flagged me down and we talked, he seemed very confident in his abilities and extremely nice. Plus, he is MOBILE. Bonus! I made an appointment for the next day.
Mike showed up punctually at our house, set up his equipment, and went about the business of grooming cats. I lobbed a last-minute assignment at him: to trim the claws of our other cat before commencing the ultimate shave job on the snake. No problem. He got the first skitzy afraid-of-anything-and-everything-just-let-me-army-crawl-under-the-covers-until-he's-gone cat and clip-clip-clip - had his nails trimmed before any of us even knew what was happening. Including the cat.
That done, he took Ms. Clumpy out of her carrier and delicately harnessed her. She was spittin' mad. What's really funny, and a little pitiful about it is that she can strike like a snake, but all that happens is a little spit on your arm (or whatever body part she's aiming for) due to no fangs. And when she tries to claw, it's like she's hitting you with cotton balls. We've learned there's no bite to her threats, and we'd forgotten how quick reflexes need to be to avoid her. Mike's reflexes are lightning fast! Needlessly so, in this case, but entertaining to watch, nonetheless. :-)
He began running the clippers over her, handling her with an ease and expert manner of someone who's grown up doing this. He talked to her, handled her gently, she put up a big hissing fight at first, and then became resigned to her fate. She tried to jump off the table twice, but only succeeded in swinging in the harness (no choking - it wasn't an around-the-neck deal, it was around her chest). He took his time and did an excellent job. EXCELLENT.
And now that I have something to compare it to, I know the people at that big-name chain did a LOUSY job last year. Mike was patient, meticulous, her coat is evenly shaved around her head, legs, and tail. She still looks a bit ridiculous, but it's a beautiful grooming job. Not a single cut on her skin. He cleaned out her ears, treated her with some sort of leave-in shampoo(?) to help with the dandruff, and even gave her some kitty treats when it was all done.
She stalked off pretty mad when he let her out of the harness, but she got over it quickly.
The upshot: MIKE IS A CAT WHISPERER. haha! He's the best, honestly. I would absolutely recommend his service to anyone seeking to have a pet groomed, dog or cat. Maybe he works on birds, who knows? He's at ease around animals, and his professionalism and confidence with his abilities positively shines. Animals can sense when someone is afraid or not comfortable, and it makes them anxious. No worries here at all.
Plus, he cleaned up all the fur, leaving the room looking like he'd never been here. Can't say the same about the cat. :-)
Aug 2, 2015
Mike continues to do a FABULOUS grooming with Serena. Best of all, she is comfortable and seems to enjoy her "spa" time with Mike. Really appreciate how Mike really LISTENS to my grooming requests and always patiently answers my questions. I continue to recommend Mike's services to my friends.
Jul 26, 2015
Everything you did with Jewel was excellent! Thanks, also, Michael for catching the yeast infection in her armpits and between her toes. we will try the product that you left in the plastic bottle for us. Will also buy some probiotic as Sprouts as you suggested, to fight it from the inside -out.
Regards, dave & leslie
