Customer Feedback
Average Rating
Jul 8, 2024
They were great! Will bring Daisy back again!
Jul 1, 2024
My dog has very long nails that need clipping every month. He is extremely anxious. Michael & Cindy have been able to trim his nails without any problems. This is huge. Thanks you guys
Jun 26, 2024
Always the best, thank you!!
Jun 20, 2024
Everything was great. The grooming, the process with Beth, and the timing for drop-off and pick-up. Thank you!
Jun 20, 2024
Great job!!!
Jun 17, 2024
Coming back Wednesday for soaking off
dried eye discharge and a lump of caked
food or mud (?) on her right lip.
Jun 10, 2024
Thanks for Dante’s haircut and small tweak when I picked him up. Hope all goes well and successful with your grooming business.
May 29, 2024
May 24, 2024
Always the best
May 24, 2024
Always the best! Thank you, Cindy!
May 13, 2024
Rhyanna got a great wash and comb out from you. Unfortunately she is limping badly still today. I don’t know whether her weak back leg got stressed with you or at the dental appt. She’ll be ok, but I am keeping her on pain med until she is better.
Diana Wild
May 10, 2024
We love Groom!! Thank you for making Winston look more handsome!
May 2, 2024
Not sure if Cross had his anal gland expressed as requested, but as soon as he got home he began scooting his but on the rugs and tile floors. Is this a normal reaction to getting expressed?
We do like his short cut and I appreciate you taking the extra time to try to brush out his mats. The butt scooting is a bit unnerving.
May 1, 2024
He always comes back looking and smelling amazing!
May 1, 2024
Coco loves you guys ! Thanks for always taking care of him .
Apr 25, 2024
Buddy may not like getting a bath & a fur cut but you guys are awesome with him & always do a fantastic job! Thank you
Apr 19, 2024
Hi,
We love the groomers and the store experience. The last few times I've brought Biscuit in I've noticed a difference in the business operations, with no ability to call the store and have someone answer, and twice now Biscuit has been there all day because the groomers seem to have been overbooked. I'm just wondering if something changed in the business model? If the groomers are overbooked, at the very least it would be helpful to call them and get an answer rather than leaving a message elsewhere and getting a call back. We'd prefer not to leave Biscuit from 9am-4:30pm or 5:30pm, and understand that there are always days that things don't pan out (staff calls in sick, something comes up unexpectedly), but it seems to be more of a change in the business model that is causing this to happen rather than a one off event. That said, again, the people are fantastic, their skill in grooming is awesome, and the store remodel is really nice. We only have good things to say about Groom Dog Spaw and this feedback is private for the owner.
Apr 12, 2024
Everyone is so friendly and gives my dog a beautiful groom. The gentleman groomer is wonderful and so kind!!
Apr 11, 2024
Goose's first ever full groom appt and although word had it he didn't like it much, they did a great job giving him his "summer cut". He looks great! Thanks for your patience and care of Goose!
Apr 9, 2024
Always takes great care of our dog Kobe! And does a fantastic job with the groom. He looks fantastic every time!